Terms and Conditions for ConTiGO
Purchasing the ConTiGO Course for your practice gives you:
-Log-in access to the online course for you and for your employees (using your log-in).
We encourage you to use the course to train your employees. Employees will log-in using your practice log-in. *Please do NOT share your log-in with other therapists who are not employed by your practice. This is a violation of the terms of this agreement and will result in removal of your access to the course without refund.
-Attendance at ConTiGO mentoring calls for you and any team members who wish to attend
-Access to our ConTiGO community forum to ask questions and discuss the approach
CANCELLATIONS, REFUNDS & RETURNS for ConTiGO Course
Our Refund Policy: "Do the work. Get results. Guaranteed." means that prior to 90 days after purchase, all products are subject to a money-back guarantee, minus a 5% administrative fee. The purchaser must email [email protected] with the reason for the refund request and demonstrate proof that significant attempts were made to use the purchased content in your practice. Refund requests will require you to give us specific feedback to help us make the content more helpful for others. NO RETURNS WILL BE ACCEPTED 90 DAYS AFTER PURCHASE.
PAYMENT POLICIES for ConTiGO Course
You will receive a failed payment email if any of your scheduled payments on a payment plan are unable to be processed. You will have 2 weeks to update your payment information. If payment is not made within 30 days of a failed payment, you will lose access to the course until your account is up-to-date on payments and a new payment method is on file to process future payments.
ConTiGO Certification process:
ConTiGO Certification allows you or your employees to be listed on our directory of ConTiGO Certified therapists.
If any of your employees wish to be certified in the ConTiGO Approach and listed in the directory, the employee must purchase individual access to the ConTiGO Certification ($29/year), pass the quizzes, and complete the directory listings as outlined in the ConTiGO Certified description after purchase. The $29 yearly fee is to ensure the directory stays up to date each year, with each therapist renewing as long as they wish to be listed on the directory.
Cancellations and Refunds for ConTiGO Certified:
Notice of your intent to cancel a renewal of your directory listing must be received 30 days prior to your annual renewal date, so that we may cancel your renewal payment before it goes through. Renewal of your directory listing is automatic at the end of each year on your renewal date. You agree that we may automatically renew your subscription and charge your account on the one-year anniversary of your last subscription date (the “Renewal Date”) unless you cancel your subscription 30 days before the Renewal Date. We will not send a notification of renewal unless there is a change in terms. All notices regarding your renewal will be sent to your last email of record. To cancel your subscription without your account being charged for the next term, you must do so 30 days before the Renewal Date. Please keep a record of when your subscription term ends and the next Renewal Date. You are responsible for timely canceling of your renewal regardless of whether you receive any notice from us. The renewal payment is due on the Renewal Date and will automatically be charged to the same credit card that you used for the original subscription or the most recent renewal. Please notify [email protected] of any changes to your email, account or billing information. The renewal price will be the same price as for the prior year's price unless Therapy in the Great Outdoors gives you advance notice of a price change. We will provide notification to you if there are any changes to the terms.
GENERAL TERMS & CONDITIONS
Updated May 9, 2023
By visiting and/or purchasing products and programs from Therapy in the Great Outdoors, LLC, you are consenting to our terms and conditions.
The terms "we," "us," and "our" refer to Therapy in the Great Outdoors, LLC (TGO). The term "Sites" refers to therapyinthegreatoutdoors.com and contigoapproach.com and contigocertified.com. The terms "user," "you," and "your" refer to site visitors, customers, and any other users of the site.
These sites provide resources, blog posts, videos, digital products for sale, a membership site, private consulting and coaching services, group coaching programs, and educational programs for professionals (the "Service").
Use of these sites, including all materials presented herein and all online services provided by TGO, is subject to the following Terms and Conditions. These Terms and Conditions apply to all site visitors, customers, and all other users of the site. By using the Site or Service, you agree to these Terms and Conditions, without modification, and acknowledge reading them.
USE OF THE SITE AND SERVICE
To access or use the Site, you must be 18 years of age or older and have the requisite power and authority to enter into these Terms and Conditions. Children under the age of 18 are prohibited from using the Site. Information provided on the Site and in the Service related to coaching, consulting and professional development are subject to change. TGO makes no representation or warranty that the information provided, regardless of its source (the “Content”), is accurate, complete, reliable, current, or error-free. TGO disclaims all liability for any inaccuracy, error, or incompleteness in the Content.
In order to use the Service, you may be required to provide information about yourself including your name, email address, username and password, and other personal information. You agree that any registration information you give to TGO will always be accurate, correct, and up to date. You must not impersonate someone else or provide account information or an email address other than your own. Your account must not be used for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction.
You may use the Site and Service for lawful purposes only. You agree to be financially responsible for all purchases made by you or someone acting on your behalf through the Site. You agree to use the Site and to purchase services or products through the Site for legitimate, non-commercial purposes only. You shall not post or transmit through the Site any material which violates or infringes the rights of others, or which is threatening, abusive, defamatory, libelous, invasive of privacy or publicity rights, vulgar, obscene, profane, or otherwise objectionable, contains injurious formulas, recipes, or instructions, which encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any law.
REFUSAL OF SERVICE
The Services are offered subject to our acceptance of your order or requests. We reserve the right to refuse service to any order, person or entity, without the obligation to assign reason for doing so. No order is deemed accepted by us until payment has been processed. We may at any time change or discontinue any aspect or feature of the Site or Service, subject to us fulfilling our previous responsibilities to you based on acceptance of your payment.
At Therapy in the Great Outdoors, we value all people as unique individuals. We welcome the variety of experiences they bring to our company and the learning experience we offer. As such, we have a strict non-discrimination policy. We believe everyone should be treated equally regardless of race, sex, gender identification, sexual orientation, national origin, native language, religion, age, disability, marital status, citizenship, genetic information, pregnancy, or any other characteristic protected by law. If you feel that you have been discriminated against, please let us know by emailing [email protected] as soon as possible. Every complaint will be appropriately investigated.
We will email you to confirm the placement of your order and with details concerning product delivery. In the event that there is an error in this email confirmation, it is your responsibility to inform us as soon as possible.
We endeavor to describe and display our Products, Programs, and Services as accurately as possible. While we try to be as clear as possible in explaining our Products, Programs, and Services, please do not accept that the Site is entirely accurate, current, or error-free. From time to time we may correct errors in pricing and descriptions. We reserve the right to refuse or cancel any order with an incorrect price listing.
MATERIAL YOU SUBMIT TO THE SITE
You shall not upload, post or otherwise make available on the Site any artwork, photos, or other materials (collectively “Materials”) protected by copyright, trademark, or other proprietary right without the express written permission of the owner of the copyright, trademark, or other proprietary right, and the burden of determining that any Materials are not so protected rests entirely with you. You shall be liable for any damage resulting from any infringement of copyrights, trademarks, or other proprietary rights, or any other harm resulting from such a submission. For all Materials submitted by you to the Site, you automatically represent or warrant that you have the authority to use and distribute the Materials, and that the use or display of the Materials will not violate any laws, rules, regulations, or rights of third parties.
INTELLECTUAL PROPERTY RIGHTS TO YOUR MATERIALS
We claim no intellectual property rights over the material you supply to Therapy in the Great Outdoors (TGO) or any of our sites or platforms. You retain copyright and any other rights you may rightfully hold in any content that you submit through the Site or Service. Content you submit to TGO remains yours to the extent that you have any legal claims therein. You agree to hold TGO harmless from and against all claims, liabilities, and expenses arising out of any potential or actual copyright or trademark misappropriation or infringement claimed against you. By posting material on the Site, you grant us a worldwide, nonexclusive, irrevocable license to use the material for promotional, business development, and marketing purposes.
OUR INTELLECTUAL PROPERTY
The Site and Service contain intellectual property owned by TGO including trademarks, copyrights, proprietary information, and other intellectual property. You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works from, distribute, display, reproduce or perform, or in any way exploit in any format whatsoever any of the Site or Service Content or intellectual property, in whole or in part, without our prior written consent. We reserve the right to immediately remove you from the Service, without refund, if you are caught violating this intellectual property policy.
We may at any time amend these Terms and Conditions. Such amendments are effective immediately upon notice to you by us posting the new Terms and Conditions on this Site. Any use of the Site or Service by you after being notified means you accept these amendments. We reserve the right to update any portion of our Site and Service, including these Terms and Conditions, at any time. We will post the most recent versions to the Site and list the effective dates on the pages of our Terms and Conditions.
LIMITATION OF LIABILITY
You agree that under no circumstances shall we be liable for direct, indirect, incidental, consequential, special, punitive, exemplary, or any other damages arising out of your use of the site or service. Additionally, TGO is not liable for damages in connection with 1) any failure of performance, error, omission, denial of service, attack, interruption, deletion, defect, delay in operation or transmission, computer virus, or line or system failure; 2) Loss of revenue, anticipated profits, business, savings, goodwill or data; and 3) Third party theft of, destruction of, unauthorized access to, alteration of, or use of your information or property, regardless of our negligence, gross negligence, contract, tor, or any other theory of legal liability. The foregoing applies even if TGO has been advised or the possibility of or could have foreseen the damages. In those states or provinces that do not allow the exclusion or limitation of liability for the damages, our liability is limited to the fullest possible extent permitted by law. In no event shall TGO's cumulative liability to you exceed the total purchase price of the service you have purchased from us, and if no purchase has been made by you, TGO's cumulative liability to you shall not exceed $100.
THIRD PARTY RESOURCES
The Site and the Service contain links to third party websites and resources. You acknowledge and agree that we are not responsible or liable for the availability, accuracy, content, or policies of third party websites or resources. Links to such websites or resources do not imply any endorsement by or affiliation with TGO. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources.
You shall indemnify and hold Therapy in the Great Outdoors, LLC, its owner(s), employees, and independent contractors, harmless from and against any and all losses, damages, settlements, liabilities, costs, charges, assessments, and expenses, as well as third party claims and causes of action, including, without limitation, attorney’s fees, arising out of any breach by you of any of these Terms and Conditions, or any use by you of the Site or Service. You shall provide us with such assistance, without charge, as we may request in connection with any such defense, including, without limitation, providing us with such information, documents, records, and reasonable access to you, as we deem necessary. You shall not settle any third party claim or waive any defense without our prior written consent.
EFFECT OF HEADINGS
The subject headings of the paragraphs and subparagraphs of this Agreement are included for convenience only and shall not affect the construction or interpretation of any of its provisions.
ENTIRE AGREEMENT; WAIVER
This Agreement constitutes the entire agreement between you and TGO pertaining to the Site, Products, Programs, and Services, and supersedes all prior and contemporaneous agreements, representations, and understandings between us. No waiver of any of the provisions of this Agreement by TGO shall be deemed, or shall constitute, a waiver of any other provision, whether or not similar, nor shall any waiver constitute a continuing waiver. No waiver shall be binding unless executed in writing by TGO.
All notices, requests, demands, and other communications under this Agreement shall be in writing and properly addressed as follows:
213 Bordner Drive, Madison, WI 53705
GOVERNING LAW; VENUE; MEDIATION
This Agreement shall be construed in accordance with, and governed by, the laws of the state of Wisconsin, as applied to contracts that are executed and performed entirely in the United States. The exclusive venue for any arbitration or court proceeding based on or arising out of this Agreement shall be Wisconsin, United States. The parties agree to attempt to resolve any dispute, claim, or controversy arising out of or relating to this Agreement by mediation or any other procedure upon which the parties may agree. The parties further agree that their respective good faith participation in mediation is a condition precedent to pursuing any other available legal or equitable remedy, including litigation, arbitration, or other dispute resolution procedures.
RECOVERY OF LITIGATION EXPENSES
If any legal action or any arbitration or other proceeding is brought for the enforcement of this Agreement, or because of an alleged dispute, breach, default, or misrepresentation in connection with any of the provisions of this Agreement, the successful or prevailing party or parties shall be entitled to recover reasonable attorney’s fees and other costs incurred in that action or proceeding, in addition to any other relief to which it or they may be entitled.
If any term, provision, covenant, or condition of this Agreement is held by an arbitrator or court of competent jurisdiction to be invalid, void, or unenforceable, the rest of the Agreement shall remain in full force and effect and shall in no way be affected, impaired, or invalidated.
These Terms and Conditions bind and ensure to the benefit of the parties’ successors and assigns. These Terms and Conditions are not assignable, delegable, sublicensable, or otherwise transferable by you. Any transfer, assignment, delegation, or sublicense by you is invalid.
Updated: May 9, 2023