Episode 22: Nicole Storms on the Top 3 Mistakes Most Business Owners Make

Season #1 Episode #22

In this episode, I have a conversation with my Outdoor Kids OT Practice Manager, Nicole Storms. Nicole is a certified OT assistant and an online business manager. She is an admin nerd who is productivity-obsessed. She is also a pediatric Occupational Therapy provider with over 15 years of experience. Nicole’s goal is to make your life in business as easy as possible. We talk about the top 3 mistakes she sees that business owners make. There are so many key takeaways from this episode and I’m so excited to share this with you.

Nicole and I discuss:

  • Nicole’s work as a Practice Manager of Outdoor Kids OT.
  • The story of how she started Your Admin Solution and where it is today.
  • Top things business owners should look for when hiring for an admin role.
  • Three biggest mistakes business owners make:
    • Not having SOPs.
    • Giving bad customer experience.
    • Not hiring people to fill the other holes in your business.
  • Planning for your business’ future.
  • How success doesn’t look the same for everyone.
  • Takeaways from the episode